Shipping & Handling Rates
Zippo.com utilized two-tiered shipping rates on Standard Shipping depending on the weight and contents of your order.
Current Standard Shipping Rates:
- $8.95
- $9.95
Some surcharges apply for oversized items. Zippo retains the right to change shipping rates at anytime.
2nd Day Air Shipping Rates:
- These rates are calculated during checkout based on the weight and contents of your order and your shipping address.
Next Day AirShipping Rates:
- These rates are calculated during checkout based on the weight and contents of your order and your shipping address.
Shipping Times
After credit card verification and order processing, your order will be shipped from Bradford, Pennsylvania based on the content of your order as listed below.
Standard Shipping:
- Ships in1-2 business days for stock merchandise
- Ships in4-5 business days customized product
- Standard shipping orders ship via ground delivery.
- Shipping times are estimates and exceptions may apply.
2nd Day Air Shipping:
- Generally ships in 1-2 business days, some exception may apply.
- Customized and engraved products will ship via 2nd day air but this does not affect the4-5 business days to manufacture the custom product.
- Please note that due to shipping regulations there are some products that are not eligible to be shipped via air shipping.
- Shipping times are estimates and exceptions may apply.
Next Day Air Shipping:
- Generally ships by next business day, some exceptions may apply.
- Customized and engraved products will ship via nextday airAFTER the4-5 business days needed to manufacture the custom product.
- Please note that due to shipping regulations there are some products that are not eligible to be shipped via air shipping.
- Shipping times are estimates and exceptions may apply.
You can check on current order status by logging into your account.
Orders are shipped Monday through Friday only. We are closed major holidays including: New Year's Eve, New Year's Day, Good Friday, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas.
Customized Product Shipping
Customized products, include custom lighters and printed hand warmers require 4-5 days for production. Your customized product and any other product in your order will ship via the shipping method you chose as soon as it is available from the factory. Production times are estimates and exceptions may apply.
Rules
Properly completed orders will be shipped according to the service guidelines listed above. Orders are properly completed after credit card authorizations are obtained and shipping address is confirmed. In addition, Zippo reserves the right to hold and/or cancel any order for suspected fraud. Orders that cannot be properly completed will be cancelled and the customer will be notified via email.
Multiple Addresses
Unfortunately we are unable to split ship orders to different addresses. We are happy to ship your order where you need it to go, but you will need to place a separate order for each address that you need items shipped to. Shipping and handling rates, as well as applicable sales taxes, apply for each delivery address.
International Orders
We are happy to ship to addresses within the United States. We are unable to ship to international addresses. If you are outside of the U.S.A., please visit the authorized Zippo retailer in your country.
Shipping Restrictions
Due to carrier restrictions, all Zippo windproof lighters are shipped without lighter fuel. To use your Zippo windproof lighter, fill with genuine Zippo lighter fuel.
Additionally, certain items (such as fuel and butane, Arc Insert, HeatBank® hand warmers, rechargeable candle lighters, FlameScapes™ fire features, butane insert gift set, and both classic and Slim® lighter gift sets including all-in-one kit) must ship standard ground. If your order contains one of these products, expedited shipping is not an available option. Standard shipping rates will apply to all orders, regardless of other promotional offers.
eGift Card Shipping
eGift Cards will be sent via email upon receipt of payment. If your eGift Card order DOES NOT include the purchase of other merchandise your payment will process immediately and you will receive your eGift Card to your email address. If your eGift Card order DOES include the purchase of other merchandise your payment will process and your eGift Card will be emailed once your whole order ships. Please note that if your order includes a customized product, shipment of the entire order, including the eGift Card, will take up to5 days. (Please note if you wish to receive your eGift Card as quickly as possible it is best to purchase eGift Cards and other merchandise separately.)
